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Today I’m going to share with you my experience opening an account with Activo Bank Portugal. I honestly think it’s one of the best bank accounts you can get if you are relocating to Portugal. Here’s why I love ActivoBank….
Excellent Customer Service and English Speakers
Activo Bank at Chiado in Lisbon have excellent customer service. They all speak excellent English there and so you won’t have a problem being understood. I found the staff to be very helpful. I had to take a ticket and wait my turn (you can do this using a QR code). The woman on the desk (Suriyah) was excellent and went through all of my documentation. There was a slight problem which was that my pay slips were in my maiden name and my passport was in my married name and so my account was initially refused. She told me not to worry and that she would sort it out. Later that day I received an email requesting a full PDF of my marriage certificate which I sent through. The next day I got an email from her saying that my account was ready to come and be signed for.
